With deposit insurance, you have the deposit amount at your disposal and can use the money saved for other purposes, such as new furniture or transportation and cleaning costs. If you move again, you don't have to worry about the new landlord wanting a rental deposit, as the new rental property can be insured without any complications.

Benefits of surety insurance at a glance:

• Money saved from the cash deposit remains at your free disposal

• No liquidity bottlenecks during the move

• No double charge (old deposit not yet paid, new deposit already due)

• Avoidance of expensive and inflexible loans

• Can be used as interim financing (deposit insurance can later be converted into a cash deposit)

Yes, you can release a blocked rental deposit by taking out deposit protection insurance and have your money at your disposal again. Security deposit insurance offers you and your landlord the same security as a conventional bank deposit. However, clarify with your landlord beforehand whether he or she agrees to the rent deposit being dissolved. As soon as your landlord receives the deposit certificate from us, you can have your money paid out. To do this, the landlord will initiate the closure of the bank account.

In accordance with Art. 257e CO, your landlord may demand between one and three months' rent as security. This regulation applies to all private rental agreements and therefore also to security deposit insurance.

With a pre-confirmation from goCaution, you increase your chances of finding your dream apartment and can provide your future landlord with the necessary proof of security when you apply for an apartment. The pre-confirmation is free of charge and can be applied for easily using the online form. We only need a few details, which we can use to carry out a credit check within minutes. If the result is positive, we will send you the confirmation document either by e-mail or post and you can present this to the landlord. Find out more here: Preconfirmation

As a tenant, you do not have to do anything to cancel the security deposit insurance as it can only be canceled by the landlord. The classic letter of termination, as is usual with other insurance products, is not required. Once you have duly handed over the apartment to the landlord, the landlord must instruct us to cancel the deposit insurance. The landlord does this by either returning the original deposit certificate to us or releasing us from our obligation in writing (by email or post).

If the landlord makes claims from the tenancy after the property has been handed over, which are to be settled via the deposit insurance, then the landlord must report the claim. This is done by the landlord returning to us the deposit certificate signed by both parties together with the final statement and a copy of the tenancy agreement. We then check the file and pay the amount of the claim (up to the agreed deposit amount) to the landlord. We then reclaim the amount paid out to the landlord from the tenant.

You can initiate a premium freeze by sending us the confirmation of termination from your landlord. A premium freeze is requested by tenants if they wish to move to another apartment and have received an invoice from us for the upcoming billing period at the same time.

It may happen that the data we have created Rent deposit insurance does not come into force. There can be various reasons for this. Here are some examples:

• Your landlord generally does not accept the cashless rental deposit and insists on a rent deposit at the bank
• Your landlord accepts the cashless rental deposit, but specifies a different provider, which is preferred

In such cases, we will refund the premium paid in full. To do this, your landlord must simply return the original certificate sent to him by us or inform us in writing that the guarantee is not required. A written letter of termination on your part is not necessary.